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Position Overview

This multi-faceted role serves as the public face of a boutique Chicago law firm and offers the ability to grow skillsets in a number of key areas.

Roles and Responsibilities

  • Facilitating key interactions between attorneys and clients by drafting correspondence, fielding client inquiries, scheduling client meetings and staffing the reception desk.
  • Overseeing key aspects of the firm’s billing processes, including managing attorney time entry, client invoicing and pre-bills, processing payments, creating reports and managing account inquiries and disputes.
  • Leading the firm’s marketing efforts including developing web and social media copy, making website updates via WordPress, creating business development materials and working with an outside marketing agency.
  • Scheduling and aiding with client meetings including on-site coordinating of mediations.
  • Communicating with building management, IT vendors and other service providers to troubleshoot issues and ensure operations are running smoothly.


  • Ability to work effectively with colleagues and clients
  • Highly organized and detail-oriented
  • Ability to adapt to changing environment
  • Strong problem-solving and time-management skills
  • Ability to manage and prioritize multiple responsibilities
  • Ability to be proactive in appropriate situations
  • Ability to take and apply feedback
  • Proficient in Microsoft Office Suite programs and willingness to learn additional software


  • Previous law firm and/or billing experience preferred
  • Relevant Bachelor’s degree, or equivalent combination of education and experience

What to Expect

  • An 8:30am – 5 pm remote schedule through August 2021, with an in-person schedule estimated to begin in September 2021

  • A COVID-precaution-compliant reception desk, including a plexiglass configuration

  • Competitive salary and bonus with benefits, including health insurance, vacation time, holiday pay and 401K packages

  • Directly reporting to the firm’s Accounting Manager

    Interested candidates should send a resume to